Privacy Policy
Effective Date: 1 August 2026
Our Commitment to Your Privacy
Solss Sparkles PTY LTD. is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We understand that the information you provide may include sensitive personal and health information. We take reasonable steps to ensure it is handled securely and confidentially.
What Information We Collect
Depending on the services you request, we may collect:
- Full name
- Address
- Phone number
- Email address
- Date of birth
- NDIS Number
- Emergency contact details
- Funding information
- Disability or health information
- Referral information
- Supporting documentation
- Any additional information you voluntarily provide
Why We Collect Your Information
We collect personal information to:
- Respond to enquiries
- Process referrals
- Assess service suitability
- Provide disability support services
- Meet NDIS and legal obligations
- Improve our services
- Contact you regarding your enquiry or referral
Sensitive Information
Some information submitted through our referral forms may be considered sensitive information under Australian privacy law.
We only collect this information where it is reasonably necessary to provide our services or where you have consented to its collection.
How We Store Your Information
Your information is stored using secure systems and is only accessible to authorised SOLSS Sparkles staff and contractors who require access to perform their duties.
We take reasonable steps to protect information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Modification
Who We May Share Information With
Where required, we may share relevant information with:
- The participant
- Guardians or authorised representatives
- NDIS
- Healthcare professionals
- Support coordinators
- Allied health providers
- Government agencies where required by law
We will never sell your personal information.
Website Forms
Information submitted through our website contact and referral forms is transmitted securely.
Documents uploaded through our referral portal are used solely for assessing referrals and delivering services.
Cookies
Our website may use cookies and analytics tools to improve website performance and understand visitor behaviour.
You can disable cookies through your browser settings if you choose.
Access & Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate information.
Please contact us using the details below.
Contact Us
Solss Sparkles PTY LTD.
📞 0474 315 168
📍 Adelaide, South Australia
Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised effective date.
